Privacy Policy — Lucky Resort

1. Who we are

Lucky Resort is an Android game operated by S.K.Yoon (“we”, “us” or “our”). This policy explains how personal information is handled in connection with the game, its supporting services and privacy requests.

The game is intended for adults aged 18 and over in Europe and the United States. It does not offer real-money betting, cash redemption or prizes.

S.K.Yoon is responsible for the personal information we control. For questions or requests, email skyoon1103@gmail.com. This policy covers Lucky Resort; other games and websites have their own privacy notices.

2. Information we process

Google sign-in and account information
Google sign-in through Firebase Authentication provides a Firebase user ID and Google account identifier. A name, email address and profile image URL may also be provided by Google when available. These details identify and authenticate your Lucky Resort account. Google handles its sign-in credentials; do not send your Google password to us. Authentication services also process connection information such as IP addresses and user-agent information for security.
Information saved through game features
Cloud Firestore and Firebase Realtime Database support game data storage. Information saved through an account-based game feature can be associated with your account ID. The information involved depends on the feature you use and the information you choose to provide or save.
Usage and technical information
Google Analytics for Firebase measures app activity through events and identifiers. Crashlytics processes crash traces and diagnostic identifiers to help investigate failures. Data collected depends on the services enabled in the app and the applicable privacy settings.
Advertising information
AdMob can process IP addresses, approximate location inferred from an IP address, advertising or other device identifiers, app and ad interactions, and diagnostic information. This supports ad delivery, measurement, fraud prevention and, where permitted, personalization.
Notification information
Firebase Cloud Messaging uses installation identifiers and messaging registrations to deliver notifications to app instances.
Messages you send to us
If you contact us, we receive your email address and the information you include, such as a support question or deletion request. Please provide only information needed to address your request.

3. Why we use information

We process information to:

Sign you in, maintain your game account and provide the features you use.
Save and retrieve information associated with supported game features.
Understand usage, diagnose errors and improve game reliability.
Deliver and measure advertisements and help prevent invalid traffic or abuse.
Deliver permitted notifications and respond to support or privacy requests.
Protect the service, meet legal obligations and address disputes.

The information used for each purpose is limited by the relevant feature, service configuration and applicable privacy choices.

4. Google services and sharing

Lucky Resort uses Google AdMob, Google Analytics for Firebase, Firebase Authentication, Cloud Firestore, Firebase Realtime Database, Firebase Crashlytics and Firebase Cloud Messaging. Information is disclosed to Google as needed for these services.

Google processes some information on our behalf and some under its own terms, depending on the service. Advertising delivery may involve additional advertising technology providers identified in the applicable advertising privacy information or consent message. Sharing for advertising is also addressed in the regional rights section below.

We may disclose information when required by law, in response to a valid legal request, to protect rights and security, or at your direction. A change of operator that affects your information will be addressed through appropriate notice and applicable legal requirements.

5. Advertising and your choices

Personalized advertising, analytics and access to device storage or identifiers are subject to the consent and other requirements that apply in your region. Where consent is required, the relevant processing must wait for that consent. Permission for one purpose does not automatically authorize another.

Use advertising privacy choices presented in the app, where available, or contact us to ask about or withdraw consent for processing under our control. Withdrawal does not change the lawfulness of processing carried out before withdrawal. Google also provides advertising controls described in its advertising information.

Your Android settings may let you reset or delete an advertising identifier and control notifications. The available settings depend on your device and Android version. Blocking displayed notifications does not necessarily stop messaging registration or other service processing. Non-personalized ads can still involve technical data processing; they are not necessarily data-free.

Signing out, revoking Google sign-in access or uninstalling the app does not by itself guarantee deletion of information already held by us or service providers. Use the account and data deletion instructions below.

6. Retention and security

We keep information only for as long as needed for the purposes described here, taking into account the type of information, the feature it supports, your account status, outstanding requests, applicable legal obligations and the need to resolve disputes or prevent abuse.

Account and saved game information: retained while needed to provide the account and saved features, subject to a verified deletion request and any necessary legal or security exceptions.
Support and privacy correspondence: retained while needed to address the request and maintain an appropriate record of its handling.
Analytics, diagnostics, advertising and messaging information: subject to the applicable service settings and provider retention processes. Those processes can differ from the retention of your game account.

Deletion from active systems and the expiry of backups can occur at different times. Information that must be retained for a lawful reason is restricted to that purpose. We do not promise immediate deletion of every provider-held copy when a request is sent.

We are responsible for taking reasonable measures appropriate to the information we control. No internet transmission or storage system can be guaranteed completely secure. Never include passwords or sign-in verification codes in an email to us.

7. Delete your account or data

You can request deletion of your Lucky Resort account and associated personal information by emailing skyoon1103@gmail.com with the subject Lucky Resort account deletion.

Identify the Google sign-in email address associated with your Lucky Resort account, preferably by sending the request from that address.
Tell us whether you want the entire Lucky Resort account deleted or are requesting deletion of specific information.
We may ask for information reasonably necessary to verify the request and prevent someone else from deleting your account. Do not send a password or verification code.

After verification, we will process the request for account records and associated information under our control, subject to applicable law. If an exception requires retaining information, we will explain the reason and applicable retention criteria in our response. Provider-held information is handled through the relevant provider processes.

Submitting an email starts a request; it does not instantly delete an account. Deleting your Lucky Resort account does not delete your Google account. Uninstalling the app alone is not an account deletion request.

Email an account deletion request

8. Rights in Europe and the United States

Europe

Where European data protection law applies, the legal basis depends on the purpose: providing the service you request; your consent where required; legitimate interests such as proportionate service security and support, balanced against your rights; or compliance with a legal obligation.

Depending on the applicable law, you may request access, correction, erasure, restriction or portability of your personal information, object to certain processing, and withdraw consent. You may also complain to your competent data protection authority. Contact us to exercise these rights or ask which basis applies to a particular activity.

United States

Depending on your state of residence and whether its privacy law applies to our activities, you may have rights to access, correct, delete or obtain a copy of information, and to opt out of targeted advertising or disclosures legally classified as a sale or sharing of personal information. Advertising-related disclosures can fall within these definitions even without a monetary payment.

Use the applicable advertising choices or contact us with your request. Where the law permits, an authorized agent may act for you after appropriate verification. If we decline a request, you may ask us to review that decision or exercise any applicable appeal right. We will not unlawfully discriminate against you for exercising a privacy right.

Requests are handled within the time required by the law that applies. We may need to verify identity and the scope of a request before acting.

9. International processing

Google and other providers involved in the services may process information outside your country, including in the United States. The storage location can depend on the service and project configuration.

Where applicable law requires safeguards for an international transfer, the transfer must be supported by an appropriate legal mechanism. Google describes its applicable transfer protections in its Firebase privacy documentation and privacy policy. Contact us for information about transfers associated with your Lucky Resort data.

10. Adults only

Lucky Resort is intended for users aged 18 or older. People under 18 should not use the game or provide personal information to us. If you believe that a person under 18 has provided information in connection with Lucky Resort, contact us so that we can investigate and take appropriate action, including deletion where appropriate.

11. This privacy website

This policy page does not embed advertising or analytics scripts. Website hosting services process technical connection information, such as IP addresses and request information, to deliver and protect the page. That hosting activity is separate from the game services described above.

Links to Google or other third-party pages are provided for additional information. Visiting those pages is subject to their own privacy terms.

12. Changes and contact

We may update this policy when the game, service providers, data practices or applicable requirements change. The date at the top identifies the current version. Where required, significant changes will be accompanied by additional notice or a request for consent before the changed processing begins.

Operator: S.K.Yoon
Application: Lucky Resort for Android
Privacy and support email: skyoon1103@gmail.com